Practical Tips on Documentation

MadCap Flare has history. Archbee has momentum. This comparison breaks down why more SaaS teams are moving their docs to Archbee, and not looking back.

Documentation

December 3, 2024

Archbee AI: Build documentation portals that answer questions with Generative AI

We’re on a mission to deliver a product documentation platform for technical teams, both for internal and customer-facing use cases.

Company Updates

December 3, 2024

Archbee raises $3M to rethink documentation

10 Best Help Authoring Tools to Try

Help authoring tools are your main allies in providing your customers with the knowledge they need. We'll discuss ten of the best help authoring tools on the market, the features of each of them, as well as their pricing.

6 KPIs to Track For Your Product Knowledge Base

This article will help you understand which KPIs to track for your product knowledge base.

Tips for Creating a More Interactive Knowledge Base for Your Software Product

In this article, we'll share some tips for creating a more interactive knowledge base for your software product.

7 Common Features All Good Software Documentation Tools Have

We'll discuss the most important features to consider when choosing a software documentation tool.

Best Practices in Writing User Documentation

We'll talk about about the best practices you should follow to create the best user documentation possible.

How to Improve Your Customer Self-Service with Product Documentation

This article will provide you with some tips for improving customer self service with product documentation. These tips are very easy to implement right away, and they can help your support team reduce the pressure on them to answer more questions from users.

Why is Technical Documentation Important for Developers

Believe it or not, even experts in their fields, like software developers, can benefit from technical documentation, regardless if it’s available to them or if they create it themselves. In this article, we'll show you why technical documentation is important for developers.

5 Most Important Technical Documents for Product Managers

Product managers need all the help they can get to organize their work. Here's where product manager documentation comes to play. This article will discuss five of the most important technical documents product managers can use.

Design Tips for Making Your Product Knowledge Base Look Great

When your users have questions or problems, their first stop will be your product knowledge base. To ensure its usefulness, you want the knowledge base to look good. This article will provide some knowledge base design tips that will help you create a beautiful product knowledge base.