Introduction
Are growing development teams equipped to manage all their private and public knowledge effectively at scale? Not if they’re relying on slow, legacy documentation systems.
Outdated documentation workflows make it difficult to keep an expanding volume of enterprise documentation up to date, instantly accessible, and out of the wrong hands. Yet transitioning to more advanced solutions often involves dealing with large-scale migrations. That can be a lot to manage all at once, particularly if in-house resources are scarce or the chosen solution has a long onboarding process.
It doesn't have to be that way. Keep reading to learn how Archbee supports large, fast-moving development teams with all their needs, including migration, onboarding, and training.
Documentation Scalability, Redefined
Enterprise-Scale Migration Made Easy
Migrating enterprise documentation is far from trivial.
Over the years, large companies gather extensive collections of content and materials. These range from internal knowledge bases to version-controlled wikis and team-dedicated guides—all stored across local or cloud configurations. Often, these mission-critical documents come in various formats, like Markdown for API documentation and PDF for user manuals.
Overseeing a transition of this scale demands meticulous attention to detail to ensure that no information is lost or misinterpreted.
Archbee is an authoring, publishing, and knowledge management platform that provides scalable subscription plans for teams of all sizes. Recognizing the diverse needs of our customers, we offer both hands-on and hands-off migration options.
Enterprises can import multiple types of documents (including OpenAPI, Markdown, and Microsoft Word files) and convert their content into Archbee-supported formats all by themselves.
Development teams need to be able to work uninterrupted or with minimal interruptions, even in the context of a migration from solutions like Confluence, Zoomin or a legacy system. The transition to a new documentation platform can be seen as a separate project that is time and resource consuming. That's why it takes a back seat, as is often the case with many internal projects. And that makes sense. Resource allocation can be difficult enough for existing initiatives.
The way to ensure a smooth transition is to either have an allocated internal team for it or to hand it over to the provider's service team.
📘 Lemonbase, a Korean HRB2B SaaS that transitioned from Notion to Archbee fully assisted by our customer support team.
Adjusting Permissions for Any Team Size
Superior security standards are a non-negotiable for enterprise software. The Service Organization Control (SOC) 2 sets the international standard for IT control assurance. A Type II report indicates that an external auditor has already conducted a thorough review of the organization’s internal controls and confirmed that they’re operating effectively. Firms that uphold such rigorous security standards show a strong commitment to protecting their customers’ data.
Archbee provides enterprise-grade security as well as customizable documentation visibility to support organizations of any scale. It secures confidential information with advanced measures, such as encryption for data at rest and in transit, anti-malware technology, and secure AWS services. Plus, the robust role-based access control system helps carefully manage which users are authorized to view, edit, or comment on specific documentation.
Public access controls let enterprises manage who can read their customer-facing knowledge library. They can set up guest or private accounts, generate magic or private links to share directly with users, and integrate authentication methods such as JSON Web Token or Security Assertion Markup Language.
For better internal management, Superadmins and Administrators can use team access controls to regulate user rights within an Archbee Organization. They’re able to oversee permissions for Spaces on the platform and set specific levels of content interaction for each team member or group: read, write, or publish.
3. Collaboration Tools That Actually Get the Job Done
Expanding development teams need to work together and actively communicate about enterprise documentation. Each contributor should take part in the process without too much back-and-forth.
Developers using a collaborative tool like Archbee are able to write, edit, and comment on the same document in real time, with changes instantly visible to everyone.
The platform is powered by advanced AI and improves writer effectiveness through intelligent features that generate and refine content. Users can automatically translate text and request the AI to retrieve answers from their workspace’s knowledge base on the spot.
Contributors can either track document edits in real time or set up in-app notifications for every modification. As authorized staff, they’ll be able to alter text, create drafts, and provide immediate feedback through comments. They may also tag specific team members to request reviews, clarify uncertainties, and validate content.
To streamline team reviews, Archbee lets organizations designate staff members within each team or project to regularly check document accuracy. Users can customize the frequency of these reminders to ensure that enterprise documentation remains reliable at all times. The available options are every week, every 2 weeks, every month, every 3 months, every 6 months, or every year.
Today’s teams also rely more and more on version control systems, which log any changes made to a source document. Developers working on collaborative projects can use such techniques to oversee their project’s evolution, see who made specific edits, and when those changes were made.
As teams expand, developers can create and effectively manage multiple version links, review the full document history, and easily restore any previous iteration.
A fast-growing development team will need to adopt a suite of tools to create a more productive work environment. Developers across different sites will be responsible for managing large-scale software projects simultaneously, with some possibly teaming up with external partners. Centralizing all necessary resources in one location is the only way to minimize inefficiencies.
Archbee enables distributed teams to work cohesively by providing seamless integrations with essential productivity tools. Teams can manage tasks using Trello, record collaborative sessions with Loom, and coordinate development efforts via Github Gist.
A single workspace efficiently supports real-time and asynchronous collaboration, regardless of geographical location.
Key Use Cases for Large Development Teams
Transform Cross-Functional Collaboration—For Good
When large teams with diverse roles and responsibilities operate in parallel across timelines, enterprise knowledge is almost certain to become fragmented and very difficult to locate. Only proper docs management can help keep it organized.
Teams can synchronize documentation from GitHub repositories and other collaborative platforms, assign ownership to specific document sections, and organize everything under unified navigation.
Outfitted with an intuitively engineered editor, Archbee helps enterprise teams continuously contribute to, update, and categorize role-based documentation. Enterprise knowledge becomes simple to:
- Organize using pre-made blocks, templates for various project scopes, and drag-and-drop functionality
- Reference with dynamic links and clickable cards that highlight related knowledge resources
On top of that, Archbee connects with tools like Miro. This gives cross-functional teams the ability to brainstorm, illustrate, and visualize their ideas on a virtual whiteboard. And it certainly helps get projects moving without having to deal with the complexity of multiple setups.
Support Agile Cycles with Rapid Updates and Versioning
An agile development process revolves around fast, flexible, and collaborative iterations. Sprints usually last one to four weeks, during which enterprises should update their technical records as they develop, test, or launch new product features.
The best knowledge management solutions blend into the day-to-day development lifecycle to make it effortless to keep documentation up to date.
Archbee’s multi-language code editor facilitates instant documentation edits with code-first tools that developers already know. For instance, collaborators can apply Markdown shortcuts to create custom blocks like changelogs, code drawers, and callouts. API testing is also possible directly in the browser.
The editor includes several programming-optimized features, along with integrations for Swagger and GraphQL, which can help maintain functional knowledge bases with minimal effort.
What’s more, technical teams can speed up their workflow by capturing enterprise-level information with our Chrome extension.
Another benefit for large documentation sites is that there’s no need to manually update settings in Archbee Space groups. This automated feature saves a lot of time and reduces the risk of human error.
Built-in versioning guarantees that teammates can monitor document evolution and past changes at any time to keep everyone aligned with the progress of their software development projects.
📘 Monetate, a leader in digital merchandising, testing, and personalization technology, chose Archbee to publish documentation on a platform made for developer content. This quickly led to an increase in visitors to their developer hub.
Centralize Access for Internal and External Stakeholders
Modern enterprises operate within complex ecosystems that involve internal teams, external partners, and customers. Staying updated with the latest knowledge is essential for everyone involved.
As a cloud-based solution, Archbee allows for information access anytime, anywhere, regardless of location or device. All users can log in to the documentation portal using their preferred web browser.
The central point of access can display private team documents and public-facing materials that can be shared outside the enterprise. Administrators have a centralized control panel that helps manage settings for the entire platform from one dedicated section.
Providing everyone with shared access to the same data minimizes the need for endless back-and-forth message exchanges.
Archbee’s advanced in-app navigation and search capabilities let in-house and third-party teams access context-aware knowledge within seconds.
Support and Customization at Your Team’s Scale
Stress-Free Onboarding and Troubleshooting with Dedicated Support
Adjusting to a new documentation system, especially when moving away from a legacy platform, can take time. Each enterprise customer adopting Archbee can expect a fully supported migration.
They’re paired with a dedicated Customer Success Manager who guides them through an onboarding journey carefully tailored to their specific documentation needs. This helps enterprises minimize downtime during product adoption and start getting real value from the Archbee platform right from the beginning.
When complex technical issues come up, customers need a rapid solution and receive prioritized assistance with a guaranteed 12-hour response time via live chat and email. For more routine issues that don’t require direct help, customers can access our continuously updated documentation portal to self-serve whenever needed. They also have the option to use the Ask AI feature feature for instant, on-demand responses.
📘 Tamio, an all-in-one, enterprise-grade e-commerce platform, opted for Archbee specifically because they needed a platform that their team could quickly adapt to. The result? “Our internal team now uses the API documentation extensively,” they shared.
Custom Integrations to Connect Your Entire Enterprise Tech Stack
Typically, large organizations have specific (and sometimes very distinctive) technological needs. Not everyone uses or even needs the same tools.
Archbee has a scalable integration architecture that connects with different systems, applications, and services.
The platform’s ecosystem features exclusive enterprise-level integrations with Zendesk and Intercom as well as smart synchronization with tools like GitHub for custom code development. Developers also have the flexibility to implement bespoke solutions through OpenAPI file customization.
Go from Big to Bigger: Manage Massive Data and User Bases with Uninterrupted Efficiency
Without a scalable documentation platform to centralize, store, and share their rapidly expanding technical knowledge, enterprises might not have the necessary information on hand when it’s needed most.
As the number of active users grows, Archbee can support simultaneous collaborative work on technical documentation without losing system responsiveness. The enterprise tier allows seamless management of multiple organizations under a single subscription, with dedicated workspaces, teams, and advanced search capabilities.
Archbee has upload, import, and download limits, but they’re in place to help. These few restrictions enable enterprises to keep their knowledge organized, make documents easier to read, and protect against potential security risks.
Enterprise Knowledge Chaos Ends Now
Your enterprise deserves a documentation solution that is as agile as your development team.
Archbee brings together cross-functional accessibility, collaboration, and knowledge management into one simple-to-use platform. Built precisely for the way modern development teams work, it offers AI-assisted answers to your team’s queries, facilitates real-time co-authoring, and supports bespoke enterprise-level integrations.
Experience Archbee’s enterprise-level capabilities for yourself! Request a docs preview to see how your knowledge will be displayed and start a fully-featured 14-day free trial to explore how effortlessly Archbee integrates into your enterprise development workflow.
