Digitail

Customer Story

Learn how Digitail uses Archbee for API documentation for veterinary clinics who need integration.

What is Digitail​?

Digitail is an all-in-one software for veterinary clinics

What was the problem you were facing before Archbee?

Our Public API integrators found our documentation hard to follow and were asking a lot of questions that already had the answers written down.

Why Archbee over the alternatives?

A couple of reasons, listing them in the order of importance:
- AI solution that could answer the most basic questions from the docs -- the questions I was referring at above
- Beautiful and easy-to-understand UI
- Ease of use -> simple to update the docs & to navigate around the app
- Possibility of not integrating only API Docs but rather other documentations as well (we're already using it for more than just the API! )

What are some results you have seen?

The first impression that an API gives is through its documentation. We've found that the general opinion on our docs improved a ton and people see that we not only have a robust architecture but an easy to follow integration as well. Also, the ability to add multiple pages apart from the endpoints themselves helped a lot in making people switch to our OAuth 2.0 Authentication Flow, which they found scary before. Also, our support time has reduced a lot, most simple questions can be answered by the assistant and what reaches our team in the end is more relevant and targeted problems.

our support time has reduced a lot, most simple questions can be answered by the AI assistant and what reaches our team in the end is more relevant and targeted problems
Mihnea Radu
Mihnea Radu
Developer
Digitail logo
Company
Digitail
Founded
Palo Alto, 2018
Documentation
View Documentation

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