How Can SaaS Companies Improve Their Customer Experience
In this article, we will explain how to provide a stellar SaaS customer experience.
Archbee's most notable features over the past 12 months
We are getting closer to the end of 2022 and it's a great time to look back and share what we worked on.
What is Software End User Documentation?
We'll teach you what end user documentation is, how it can be created, and why it's important.
A Simple Checklist to Ensure Top-Notch Product Documentation
In this article, you'll learn how to create product documentation that will be an impeccable resource for all your customers.
Ultimate Guide to README Docs
This guide will be of great help if you're new to README files and want to create one for your project.
Top SaaS Knowledge Base Examples to Inspire You
In this article, we’ll present top SaaS knowledge base examples, which can inspire you to build your own flawless resource.
How to Best Educate Users on Your SaaS Product
SaaS products aren’t necessarily intuitive to use. In this article, we'll show you six ways to best educate users on your SaaS product.
How to Boost SaaS Product Adoption
In this article, you’ll find four tried-and-true methods for increasing SaaS product adoption that will help you retain your customers after purchase.
10 Best Help Authoring Tools to Try
Help authoring tools are your main allies in providing your customers with the knowledge they need. We'll discuss ten of the best help authoring tools on the market, the features of each of them, as well as their pricing.
6 KPIs to Track For Your Product Knowledge Base
This article will help you understand which KPIs to track for your product knowledge base.
Tips for Creating a More Interactive Knowledge Base for Your Software Product
In this article, we'll share some tips for creating a more interactive knowledge base for your software product.
7 Common Features All Good Software Documentation Tools Have
We'll discuss the most important features to consider when choosing a software documentation tool.
Best Practices in Writing User Documentation
We'll talk about about the best practices you should follow to create the best user documentation possible.
How to Improve Your Customer Self-Service with Product Documentation
This article will provide you with some tips for improving customer self service with product documentation. These tips are very easy to implement right away, and they can help your support team reduce the pressure on them to answer more questions from users.
Why is Technical Documentation Important for Developers
Believe it or not, even experts in their fields, like software developers, can benefit from technical documentation, regardless if it’s available to them or if they create it themselves. In this article, we'll show you why technical documentation is important for developers.
5 Most Important Technical Documents for Product Managers
Product managers need all the help they can get to organize their work. Here's where product manager documentation comes to play. This article will discuss five of the most important technical documents product managers can use.
Design Tips for Making Your Product Knowledge Base Look Great
When your users have questions or problems, their first stop will be your product knowledge base. To ensure its usefulness, you want the knowledge base to look good. This article will provide some knowledge base design tips that will help you create a beautiful product knowledge base.
How To Make Your User Documentation Stand Out
If you’re offering a software product to your customers, your user documentation should definitely be integral to it. In this article, we’ll provide you with best practices that will make your user documentation stand out.