CUSTOMER HIGHLIGHTS
Learn how KloudMate crated a centralized documentation repository and how it shares it with their customers.

What is KloudMate?

KloudMate is an Observability platform for Developers and Businesses, building applications on distributed systems.KloudMate detects performance bottlenecks in modern distributed applications, identifies errors and boosts developer productivity by reducing Mean-Time-To Resolve (MTTR), helping businesses improve application performance, shrink operating costs, increase customer satisfaction and grow revenues.

What were the challenges you were facing before using Archbee?

Before Archbee, we didn't have a dedicated tool for public documentation, which made it challenging to create accessible, user-friendly resources for our SaaS platform. Archbee enabled us to centralize and publish our documentation, making it easier for users to find and understand essential information about our product.

What made you choose Archbee over the alternatives?

We chose Archbee over alternatives because it’s affordable, making it accessible for our needs. Its intuitive interface allows even non-technical users to contribute easily, and the built-in code snippet feature is perfect for sharing technical details with our users. We had considered open source tools but it was difficult to manage and use since our content creators are not very tech savvy.

Can you share some business outcomes?

Since adopting Archbee, our documentation quality and accessibility have improved. Non-technical team members can now contribute easily, speeding up documentation. Archbee has helped us create a more structured, user-friendly documentation hub.

Industry
SaaS
Founded
Austin, TX

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