What is Klevu Oy?

Klevu Oy is a technology company specializing in advanced search and discovery solutions for e-commerce businesses. Klevu’s mission is to ethically empower people to use AI to improve experiences in e-commerce. This is accomplished by creating groundbreaking AI innovations that address common e-commerce challenges, making products user-friendly and widely accessible, and fostering understanding about AI’s potential and limits. The focus is on positively impacting the global e-commerce ecosystem through responsible, effective AI application.

What were the challenges you were facing before using Archbee?

Before Archbee, we relied on open-source tools, which required extensive manual management, hosting, and regular updates. These tools also lacked several critical features, making our documentation processes inefficient and time-consuming. Additionally, support from previous tool providers was often unreliable, leaving us without timely responses to our queries.

What made you choose Archbee over the alternatives?

Archbee offered a seamless onboarding experience, with an intuitive setup that allowed us to build and organize our documentation in days without external assistance. Its feature-rich platform, combined with a responsive support team, set it apart from competitors. The Archbee support team consistently addresses our questions within hours, ensuring our workflow remains uninterrupted.

Can you share any business outcomes?

With Archbee, we've experienced faster documentation workflows, greater ease in platform maintenance, and improved collaboration across teams. The platform’s reliability and responsive support have significantly reduced the time and effort spent on documentation, allowing us to focus more on our core work.

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